Terms of service

Using Our Site

Please follow the rules while using the site, and don’t do anything harmful. It is advised to be nice to others and don’t use harsh words.

We own all the rights to the site, and you are free to look and browse it. However, do not dig around places you shouldn’t.

Stealing passwords and hacking are strictly prohibited. Do not pretend to be someone else while using the site. 

We can change parts of the site at any time, and we might take it down sometimes for repairs. This might change things, and the site might look different than before or be gone for a bit.

If there's a problem, feel free to send us an email and we'll try to fix issues as fast as we can. Remember that the internet isn't perfect, so some things can go wrong sometimes, which may not be our fault. Just be patient with us!

Content 

NUEBORN LTD publishes content for the community, content is published on places including, but not limited to, the online domain https://nueborn.com, TikTok, Instagram and YouTube. All published content is not medical or professional advice. All content is the opinions of parents sharing their experiences. Readers/viewers are advised to seek their own professional advice before acting on any content they see or read across our domains. NUEBORN LTD will not be held accountable for any issues arising from viewing content. Upon viewing content and using any of our services, all viewers, customers and readers agree to these terms and that they will not hold NUEBORN LTD accountable for any events following the viewing or reading of content.

Purchases and Payments

When you order something and buy from us, you agree to pay, and we'll send your stuff out right away.

You can return unwanted items and we usually cover the return costs. However, in some cases when we cannot do that, please refer to our Returns Policy or email us any questions at contact@nueborn.com. 

We work hard to protect your payment information. However, the internet is not fully safe, and shipping companies are separate from us, so please be patient if packages are late.

Please check your order details and receipts carefully. You can contact our customer service by phone or email if necessary, and we’ll try to fix any issues as quickly as possible.

Returns and Refunds

You can see our returns policy for complete information on returns.

Intellectual Property

We work hard on our designs, words, and pictures, so please don't copy or use them without asking us first. That includes logos, product images, blogs, and videos on our site which are ours alone and we can use them for our business as we wish.

Everything shown that we like of other brands is the property of their owners and we can't give permission for any use of those logos too.

External Links

Our site has hyperlinks to other places online, but we're not liable for what's on those pages that are beyond our scope. Other sites have different privacy rules too so if you give them your details, you agree to their terms, not ours.

We check link safety before adding them, but internet links can break without warning, and if something stops working, it's usually not our fault. Make sure to also follow guidelines on external sites, as we can't control their rules.

Terminations

We want our customers to keep shopping with us happily but we have the right to limit service in some cases. If someone breaks major rules like selling stuff they don't own, bullying others or hacking, we might remove their account access.

We also reserve stopping service if ordered by law enforcement or a court, or if the website is being hacked or attacked too much.

Before taking big actions, we will try to resolve issues, but safety is the top priority for all users as this policy protects both shoppers and nueborn. Please be respectful while you’re here so problems don't come up in the first place.

Governing Law

While our site reaches worldwide, we operate out of London, UK, thus, any disagreements will follow UK law as decided by UK courts. This will prevent confusion over different legal systems worldwide. The laws may not be perfect for all situations, but we must pick one set of rules to keep things consistent and predictable for both sides.

Disputes over payments and deliveries will also stick to UK laws and courts despite happening internationally. We aim to avoid legal troubles by respecting our customers, but this section protects us and users if someone breaks the rules.

Contact Us

Contact contact@nueborn.com with any questions concerning our Terms of Service.

Please find our contact info below:

NUEBORN LTD
London, WC1N 3AX, 27 Old Gloucester Street